OUR SERVICES

  • Using the SPARK (spot, probe, alter, resolve, kindle) Model to effectively implement a practice of knowledge management within the company and craft innovative solutions.
  • Developing knowledge management strategies to drive long-term change while supporting the decision-making process.
  • Designing and developing actionable knowledge management system frameworks, procedures, processes, and policies, aptly supported by reviews, updates, and expansions.
  • Identifying, creating, sharing, storing, and deploying knowledge assets.
  • Leveraging technology to effectively execute knowledge management organization and access.
  • Designing, developing, and managing client portals to facilitate knowledge management.
  • Constructing collaborative websites, intranets, and extranet platforms.
  • Analyzing user behavior to determine how the information is relayed through the portal.
  • Performing cloud migrations of existing collaboration portal systems.
  • Ensuring secure internal collaborations through SharePoint intranet portals. Security solutions include two-factor authorization, single sign-on, and self-service password reset.
  • Enabling managers to monitor KPIs and the status of projects through tailormade dashboards.
  • Simplifying regulatory compliance laws.
  • Rewriting policy and procedures programs or documents for federal, state, and local regulations.
  • Assigning and training the right personnel on facets of compliance.
  • Recommending best practices while also reducing fraud, waste, and abuse.
  • Providing audit support.
  • Standardizing all practices throughout the organization.
  • Creating documents of complex processes in easy-to-understand language.
  • Showcasing policies, processes, and procedures of an organization through clear visual graphics and content.
  • Standardizing documents for the entire company.
  • Leveraging dynamic documentation for easy and effective real-time knowledge output.
  • Developing, designing, and creating instructional design material for project training.
  • Tailoring the instructional design as per the person’s literacy and competency. Assessing instructional effectiveness.
  • Providing frameworks to facilitate the acquisition of new knowledge based on a needs analysis
  • Digital and physical materials created personify innovation and effectiveness. This includes eLearning and web-based learning solutions.

INDUSTRY FOCUS

 

Construction

Energy

Financial

Government Agencies

Healthcare

Media

Software

Massmedia

Telecommunications