Collaboration, expert skillsets, and client best interests form the foundation of our trademarked SPARK project process that ensures our client’s business needs are met.
Below are some of our success stories showcasing our customized and transformative client solutions.
SCOPE: Our valued client owns and operates natural gas pipelines at numerous locations across the United States. Their highest priority is to ensure safety by maintaining the integrity of these pipelines so they can continue to provide reliable delivery of natural gas and hazardous liquids. One key component of the client’s safety program is hydrostatic pressure testing, which is testing sections of the pipeline to verify that it is structurally sound.
SPARK THOUGHT was asked to write Hydrostatic Pressure Testing Guideline documentation. We collaborated with key stakeholders to assess the current state of their hydrostatic testing program and to determine their desired testing documentation state and other related factors and parameters. We then completed a detailed gap analysis of the client’s current state to determine the full scope of their specific testing documentation needs.
PLAN: Our Regulatory Compliance and Technical Documentation specialists drafted a cost-effective plan to address process documentation needs for performing these hydrostatic pressure tests, including the steps required to request and gain approvals for performing the tests and flexible collaborative workshop times respecting the client’s schedule.
ACTION: The following are some of the actions we performed to fulfill the client’s documentation needs:
REVIEW: We used our five-point project review and delivery check on our testing process solution including:
KNOWLEDGE: Our cost-effective, efficient project process saved this client costs and time by enabling them to conduct necessary testing while we took care of clarifying, augmenting, and clearly documenting their processes. Secure in the knowledge that Spark Thought delivers value and quality, the client has requested our services on several follow-up projects. They trust our reputation for superior planning and analysis, exceptional writing and documentation skills, outstanding project turn-around times, and the exacting attention-to-detail we provide for the work we produce.
SPARK THOUGHT has broad experience helping major organizations and corporations assess their technical process documentation and implement solutions that are customized to address their specific needs. Beyond this, we have performed regulatory compliance gap analyses for oil and gas companies, created written procedures to cover new regulations, designed new forms and records management processes, assisted with preparation for government audits, and generated course materials for compliance training. We listen. We collaborate and innovate. We deliver customized Knowledge Management Solutions.